RETURN POLICY

We strive to offer the finest quality religious articles. If, for any reason, you receive an item that you are not 100% satisfied with, please send it back within 30 days for a refund or exchange.

Please note on your invoice the reason for return and the action we should take (ex: return/refund, exchange for another item, etc...). Please include this information, along with a copy of your invoice, when you return the product/s to us. To insure a full refund, please return the product to us in the same packaging as it was received. Poorly packaged items may cause breakage in delivery to us and are then non-returnable. We require that returned items be in the same condition as when we sent them out.

Returns should be mailed to:

     St. Francis of Paola Society
     Attn: Store Merchandise Return
     152 Palmer St.
     Frankfort, NY 13340

Cash, Check (In store only)  and Credit Card refunds are accepted up to 60 days after invoice.

Clearance items are final sale and are not returnable.
(This applies to items termed "Clearance" only. "Online Sale" items are returnable per our standard return policy.)

Damaged/Defective shipments: If you receive a damaged/defective item or shipment, please contact us IMMEDIATELY.
 We will make arrangements for your replacement/return. Please include your invoice number in your email.

Please note: SPECIAL ORDERS are not returnable/refundable since they are ordered per your request/specifications.

APPAREL RETURNS:
This applies to all Shirts, Sweatshirts and Hats
To ensure we are only selling first quality apparel to our customers, we must make sure returned apparel has not been worn. Therefore, all apparel must be returned to us in the exact same condition it was received. Every tag must be on the garment, all bags, stickers, etc. must be on/with the item. If any tag has been removed the item is not returnable. If we can tell the item has been worn, washed or altered, the item is not returnable. If for any reason the apparel is not in the same pristine condition as when it was first sent out, the item will not be accepted for return. If a return by mail is denied, you will be notified. If we have to ship the garment back to you, you will incur a shipping charge. If the USPS has damaged the garment in shipment, call us within 48 hours of receiving the garment and we will file a claim for replacement. Claims filed after 48 hours of receipt cannot be processed/replaced. 

We want you to be happy with your purchase and your shopping experience with our store. If our service or products fail to meet your expectations we hope you will let us know. Your feedback is very important to us.

If you have any questions regarding our return policy, please feel free to email us at

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